ABC'S OF SOFTWARE SUPPORT

 

 

Advantage Business Creations supports manufacturing and distribution companies in their pre and post-live implementations and customization requirements for Epicor software applications, a global leader that is dedicated to providing business software solutions and services that help mid-market companies more effectively manage their business

 

background

Ann Fisher has been working in the business application industry since 1982. She began by implementing an IBM MRP software for the defense Industry at General Dynamics, then in 1988 entered the automotive industry as a Production Control Analyst at Honda of America early in its American transplants; implemented and maintained a proprietary computerized product tracking system for inventory control.  In 1993,  she accepted a national account manager position with an automotive aftermarket company developing and expanding multi-million dollar accounts via developing, implementing, and maintaining a Sales Order Entry/Purchasing/Inventory Control/Marketing Analysis System.

Ann Fisher has built a career around business applications, and the history of Advantage Business Creations tracks experience and commitment in serving a spectrum of businesses and industries since 1999.

In 1999, Advantage Business Creations formed serving major accounts providing software support for several CRM/Sales Order Entry/Job Costing and Billing/Data Warehousing/ERP systems including  a small ISD start-up of an ERP/SCM software implementation project for MICROSOFT BUSINESS SOLUTIONS. Created, marketed, coordinated and implemented an Access medical data collection database for a weight loss and wellness corporation with 14 franchise centers in OH, MI, IN, and PA. As Project Coordinator of Information Technologies, developed, marketed, coordinated, implemented non-credit IT training for a local community college.  Provided ERP consultation of several products, MACOLA, Made2Manage for several businesses and industry including a T2 supplier.

Epicor Vantage 8.0 was released January 2005.  This coincided with Ann Fisher's consulting position implementing Vantage 8.0 through all stages of the full life-cycle development process consulting on over 22 implementations that inaugral year. In August 2006 she took a Product Instructor position for all core modules including technical tools Dashboards, Embedded Customization, 4GL BPM Programming, and Crystal Reports. As Lead Certification/Trainer certifying over 140 new hire consultants and partners and customers in North America from August 2006 to August 2008.  


Vast experience and a strong relationship with software leader, Epicor Software through excellent service and reputation at Epicor Software gained the confidence of former customers after she left the company and received key assignments that were so successful that she was able to re-establish Advantage Business Creations with a solid client base from a healthy relationship with Epicor Software through training and consulting for customers at all of the Epicor Training Centers and onsite at Epicor clients as well across the Americas. A member of several User's Groups staying up to date on Epicor and benchmarking knowledge to assist companies in streamlining their business processes and requirements in their Epicor implementation pre and post-live.